Selling a product is off course a very tough task but holding on your coustomers after selling products to them is even more difficult. After sales services matter a lot nowadays. Companies are very competant and every company is producing quality oriented products so all the companies have more or less same quality products, the thing that make difference between two companies is the afer sales services. Keeping this in mind and to create more good will of the company name Samsung Electronics has launched a service Campaign by the name of Dr. Samsung.
This Campaign includes free services on already sold Samsung products. The campaign will remain active till 2nd November 2013. Such campagin will really make some more coustomers to attract towards Samsung electronics. In a positive way Samsung has shown that it really cares about its coustomers and is really concerned about the efficeint performance of its products. So Samsung users have a good opportunity to go for free service of their products. But before going for free service keep in mind that Dr. Samsung service is applicable for the products purchased after January 2011.
The products of which free service is offered are TV (not CRT TV’s ), AV, mobiles , Cameras and Home appliances. Managing Director Samsung said “Dr. Samsung from Korea is not only a free service for our sold products, a commitment for long and ever green relationship from Samsung to its customer.” This service is available in following big cities of Pakitan Islamabad, Rawalpindi Karachi and Lahore. Delicate an Fargile parts like cameras of mobile phones, circuit boards, LCD panels and optical block of BD/HTS/DVD will not be entertained. Futher gas filling in refrigerator will not be done and expensive damage parts will given on 50 percent discount to coustome
Service Ponits:
Teletech (Mobile Phones)
Karachi: Suite # 03, First Floor, Hina Centre, (Above Pizza Hut), Gulshan-e-Iqbal
- Lahore: Ground Floor, Hafeez Centre, Main boulevard
- Rawalpindi: Akhter Plaza, Police Station Road, Near Niazi Plaza, Saddar
- M&P (Mobile Phones)
- Karachi: G-52, Ground Floor, Star City Mall, Main Road Saddar,
- Lahore: Shop # 12-15, Mezzanine Floor, Hasan Tower, Main Road, Gulberg
- Islamabad: Mezzanine Floor, Black Horse Plaza, Fazal-e-Haq Road, Main Blue Area,
- Greentech (Mobile Phones)
- Lahore: 1st Floor, Paradise Centre, Hall Road
- Orient (DTV, AV, DI and HA)
- Karachi: 12-L, Block No 6, P.E.C.H.S
- Lahore: 55-D, Chemberlain Road and 19B, Abu Bakar Block, Garden Town
- Rawalpindi: 94/C, E Block, Satellite Town, Near Holly Family Hospital
