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How to Check Your PTCL Complaint Status Online – Step by Step

(Last Updated On: 03/04/2018)

For the convenience of its customers, Pakistan Telecommunication Company Limited (PTCL) launched various services. Among a lot of services of PTCL, one is online complaint submission and checking system.

With the PTCL Online Complain Registering system, one can easy complain online instead of visiting any of PTCL Customer Care Center. The applicants are given a timeframe for the solution of their issue and informed by PTCL via its Online Complaints Status system.

With the PTCL Online and SMS complaint system, now it becomes easy to get the issues resolved in no time. Either you are facing slow internet connection speed, slow browsing, no internet connection. Call setting issues, dial tone issues, no connection, voice breakup or any other issue related to PTCL products and services then use any of the method mentioned above and get your issue resolved.

 In this article, we will give you the step by step details how you can check the status of your complaint online.

With PTCL Online Complaint Status, you can check the complaint status of following products within a go:

  • Landline
  • Broadband
  • 3G EVO
  • IPTV
  • Vfone
  • Charji

In case you have already submitted your complaint with PTCL and want to get its status than simply move to the link here https://ptcl.com.pk/Complaint/Status.

Step 1: Move to the link https://ptcl.com.pk/Complaint/Status

Step 2: Select your product type from the available options

Step 3: Type Service ID (Phone #) or MDN subject to your product type

Step 4: Enter Complaint Number

Step 5: Click on View Status button and the status of your PTCL Complaint will be shown online.

That is the simple and easy way to get the status of your PTCL Complaint Online right from your PC or mobile. You don’t need to wait for your turn during helpline calls. This method is free, readily available and can be accessed anytime.

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