How to Check Your PTCL Complaint Status Online – Step by Step

For the convenience of its customers, Pakistan Telecommunication Company Limited (PTCL) launched various services. Among a lot of services of PTCL, one is online complaint submission and checking system.

With the PTCL Online Complain Registering system, one can easy complain online instead of visiting any of PTCL Customer Care Center. The applicants are given a timeframe for the solution of their issue and informed by PTCL via its Online Complaints Status system.

With the PTCL Online and SMS complaint system, now it becomes easy to get the issues resolved in no time. Either you are facing slow internet connection speed, slow browsing, no internet connection. Call setting issues, dial tone issues, no connection, voice breakup or any other issue related to PTCL products and services then use any of the method mentioned above and get your issue resolved.

 In this article, we will give you the step by step details how you can check the status of your complaint online.

With PTCL Online Complaint Status, you can check the complaint status of following products within a go:

  • Landline
  • Broadband
  • 3G EVO
  • IPTV
  • Vfone
  • Charji

In case you have already submitted your complaint with PTCL and want to get its status than simply move to the link here https://ptcl.com.pk/Complaint/Status.

Step 1: Move to the link https://ptcl.com.pk/Complaint/Status

Step 2: Select your product type from the available options

Step 3: Type Service ID (Phone #) or MDN subject to your product type

Step 4: Enter Complaint Number

Step 5: Click on View Status button and the status of your PTCL Complaint will be shown online.

That is the simple and easy way to get the status of your PTCL Complaint Online right from your PC or mobile. You don’t need to wait for your turn during helpline calls. This method is free, readily available and can be accessed anytime.

Abdul Hadi
Abdul Hadi

Author is a C.A and professional blogger who has been writing since ten years. He specializes on various topics including Business, Technology, News, and local reviews. Abdul graduated from Skans School of accountancy in 2014. He like to produce useful guides for local readers. He also writes for different newspapers and blogs. You can reach him on Facebook


  • Asim on 11/12/2019

    I am from sialkot I call the agent PTCL but he is not coming plz contact me whatapp our my number 00971507476789

  • Asim on 11/12/2019

    DSL CONECTION is very very poor I tell every one not take DSL CONECTION I give my number 00971507476789 I pay 14000 for three month but conection is disconect this is PAKISTAN PTCL

  • 03009491332 on 08/09/2019

    my number 0563794202 issue net problem har monthly check my all complaint all

  • Hbl akber road chowk shahidan Multan on 06/08/2019

    Not responding are 3 days


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